Privacy Policy

Last Updated: December 11, 2023

Welcome to Pixja.com, an online marketplace specializing in AI-generated art. This Privacy Policy is designed to inform you about our practices regarding the collection, use, and sharing of personal information we receive from users of Pixja.com.

Purpose of This Policy

The purpose of this Privacy Policy is to provide transparency and help you understand:

  • What information we collect.
  • How we use that information.
  • The choices you have about your personal information.

Commitment to Privacy

At Pixja.com, we are committed to protecting the privacy and security of our users' information. Your trust is important to us, and we are dedicated to handling your personal information responsibly and with respect.

Scope

This policy applies to all information collected through your use of Pixja.com and any related services, sales, marketing, or events.

Compliance and Cooperation with Regulatory Authorities

We regularly review our compliance with this Privacy Policy. We also adhere to several self-regulatory frameworks and cooperate with data protection authorities.

Acknowledgment and Consent

By accessing and using Pixja.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information in accordance with this policy. If you do not agree with our policies and practices, your choice is not to use Pixja.com.

Contact Information

For any questions or concerns about this policy or our data practices, please contact us at support@pixja.com, or create a support ticket here.

Information Collection

At Pixja.com, we collect various types of information to provide and improve our services. This collection is essential for delivering a personalized and efficient experience on our platform. Below are the types of information we collect:

Personal Identification Information

  • Account Information: This includes your name, email address, and other details provided during account registration.
  • Payment Information: When you make purchases, we collect information necessary to process your payment, such as your credit card number, security code, and billing address. Note: All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

Usage Information

  • Browsing Data: Information about how you interact with our website, such as the pages you visit, the time spent on those pages, and your navigation paths.
  • Device Information: We collect information about the devices you use to access Pixja.com, including IP addresses, browser type, language, operating system, and device identifiers.

User-Generated Content

  • Artwork and Listings: Information contained in the artwork and prompts you upload and the descriptions you provide for your listings.

Communications

  • Email and Messages: Any information you provide when you communicate with us, such as feedback, contact information, and any other correspondence.

Additional Information Collection Methods

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information.
  • Third-Party Data Sources: We may occasionally collect information about you from third-party sources to enhance our ability to provide relevant marketing, offers, and services.

Voluntary Information

  • User Surveys and Feedback: Information you provide in response to surveys or feedback requests.

Consent to Information Collection

  • By using Pixja.com, you consent to the collection of this information. You have the choice to provide or withhold certain information, but this may affect your ability to use some features of our platform.

Use of Information

The information collected by Pixja.com is used for various purposes related to our services and operations. Understanding how we use this information helps ensure transparency and trust with our users. Below are the primary ways we use the information we collect:

To Provide and Maintain Our Service

  • Account Management: Your information helps us manage your account, provide customer support, and ensure the efficient operation of our platform.
  • Transaction Processing: We use your payment information to process transactions when you buy or sell artwork on our platform.

To Improve Our Platform

  • User Experience Enhancement: Analyzing how you interact with our platform helps us to improve its design and functionality, ensuring a better user experience.
  • Service Optimization: We use collected data to monitor and analyze the use of our service to increase our platform's functionality and user-friendliness.

Communication

  • Updates and Announcements: We may use your contact information to send you news, updates, and other communications related to Pixja.com, such as newsletters or marketing materials.
  • Customer Support: Your information allows us to respond to your inquiries, provide assistance, and offer necessary customer support.

Security and Fraud Prevention

  • Protecting Our Platform: We use information to enhance the security of our platform, including the detection and prevention of fraud and unauthorized use of Pixja.com.

Analytics and Market Research

  • Understanding Trends: Aggregated data helps us understand trends and user needs so that we can better consider new features or tailor existing ones.
  • Marketing Strategies: We analyze user data to develop targeted marketing strategies and understand the effectiveness of our advertising.

Legal Compliance

  • Regulatory Obligations: We may use your information to comply with applicable laws, legal processes, or requests from government authorities.

User Consent

  • Consent-Based Use: For purposes other than those outlined above, we will use your information based on your consent, which may be revoked at any time.

Aggregate Data

  • Non-Identifiable Data: We may anonymize and aggregate data collected through our platform for statistical analysis and other lawful purposes.

Information Sharing and Disclosure

At Pixja.com, we understand the importance of your personal information and are committed to protecting its privacy. We only share and disclose information in the following scenarios:

With Service Providers

  • Third-Party Services: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

For Business Transfers

  • Mergers or Acquisitions: In the event that Pixja.com is involved in a merger, acquisition, or asset sale, your personal information may be transferred.

For Legal Reasons

  • Compliance with Laws: We may disclose your information where required by law or subpoena or if we reasonably believe that such action is necessary to comply with the law and the reasonable requests of law enforcement.
  • Legal Claims: If necessary, we may also share information to establish or protect our legal rights, to defend against legal claims, or if we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person.

With Your Consent

  • Direct Consent: We may disclose your personal information for any other purpose with your consent.

Aggregate and Non-Identifiable Data

  • Anonymous Data: We may share aggregated and anonymized information, which cannot reasonably be used to identify you, with partners or the public in the form of reports about AI art trends or demographic analysis.

Publicly Available Information

  • User Content: Any information you voluntarily disclose for posting to Pixja.com, such as artwork listings, becomes available to the public.

Marketing and Advertising

  • Non-Personal Information with Advertisers: We may share non-personally identifiable information with advertisers or other third parties for the purpose of tailoring, analyzing, managing, reporting, and optimizing advertising you see on the site and elsewhere.

No Selling of Personal Information

  • We do not sell personal information to third parties for their marketing purposes without your explicit consent.

Data Security

At Pixja.com, the security of your personal information is of utmost importance. We implement a variety of security measures to maintain the safety of your personal data and to protect it from unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • Encryption: We use industry-standard encryption technologies when transferring and receiving user data exchanged with our site.
  • Secure Servers: Our servers are hosted in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
  • Access Control: Access to personal information is strictly limited, and we have put in place appropriate physical, electronic, and managerial procedures to safeguard the information we collect.

Data Breach Protocols

  • Incident Response Plan: In the event of a data breach, we have an incident response plan to notify affected individuals and relevant authorities as required by law.
  • Continuous Monitoring: We continuously monitor our systems for potential vulnerabilities and attacks and regularly update our security practices to address evolving threats.

User Responsibility

  • Account Security: Users are responsible for keeping their account passwords confidential. We advise against sharing your password and other account details with anyone.
  • Phishing Awareness: Be aware of phishing attempts. Pixja.com will never ask for your personal information in an unsolicited email or phone call.

Limitations of Online Security

  • Inherent Risks: While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the internet, or method of electronic storage, is 100% secure.

Reporting Security Issues

  • Contact Us: If you believe your personal information has been compromised, please contact us immediately at support@pixja.com, or by submitting a support request here.

User Rights and Choices

At Pixja.com, we respect and uphold the rights of our users regarding their personal information. Below are the rights available to you and how you can exercise them:

Access to Your Information

  • View and Download: You have the right to access and receive a copy of the personal information we hold about you by contacting us.

Correction and Update of Information

  • Edit and Update: If your personal information is inaccurate or incomplete, you have the right to ask us to correct or update it.

Deletion of Your Information

  • Request to Delete: You can request the deletion of your personal information. We will take reasonable steps to delete your information, except where we are required to keep it for legal or internal business purposes.

Data Portability

  • Transfer of Data: You have the right to be provided with your personal data in a structured, commonly used, and machine-readable format and to transfer that data to another data controller.

Opting Out of Communications

  • Unsubscribe Options: If you no longer wish to receive marketing communications from us, you can opt-out by using the unsubscribe link found in Pixja.com emails or by contacting us directly.

Rejecting Cookies

  • Cookie Settings: You have the right to reject the use of cookies and similar technologies that track your browsing behavior. However, please note that doing so may affect the functionality of our website.

Consent Withdrawal

  • Revoking Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

Rights Related to Automated Decision-Making

  • No Automated Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

Exercising Your Rights

  • Contact Information: To exercise any of these rights, please contact us at [contact details]. We will respond to your request in accordance with applicable law.

Complaints

  • Regulatory Authorities: If you have a complaint about how we handle your personal data, we prefer to resolve it directly with you. However, you also have the right to lodge a complaint with a data protection authority.

Cookies and Tracking Technologies

Pixja.com uses cookies and similar tracking technologies to track the activity on our service and to maintain certain information about our users. This section explains what these technologies are and why we use them.

What are Cookies?

  • Definition: Cookies are small data files stored on your device (computer or mobile device) that help us to remember things about your visit to our site.

Types of Cookies Used

  • Essential Cookies: These are necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.
  • Performance Cookies: These allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site.
  • Functional Cookies: These enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
  • Advertising Cookies: These may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

Why We Use Cookies

  • Site Functionality: Cookies help us understand how our website is being used, what works well, and where we can improve.
  • User Experience: We use cookies to remember your settings and preferences, like language and location, so you don't have to set them up every time you visit.
  • Analytics and Performance: Cookies help us gather aggregated data for statistical purposes on how our visitors use the website.

Managing Cookies

  • Browser Settings: You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
  • Opt-Out Tools: For cookies used for advertising purposes, users may opt out via various advertising networks' opt-out tools.

Tracking Technologies

  • Other Technologies: We may also use beacons, tags, and scripts to collect and track information and to improve and analyze our service.

Consent to Use Cookies

  • Consent: By using Pixja.com, you consent to the use of cookies unless you have adjusted your browser settings to refuse cookies.

Third-Party Links and Services

Pixja.com may contain links to third-party websites, applications, and services that are not operated or controlled by us. This section explains our stance and responsibilities concerning these third-party entities.

Interaction with Third-Party Links

  • External Sites: When you click on a link to an external site, you are leaving Pixja.com and are subject to the privacy policy and terms and conditions of that website.
  • No Control Over Third Parties: We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
  • User Discretion Advised: We encourage you to be aware when you leave our website and to read the privacy statements of each website that collects personal information.

Third-Party Services

  • Integration with Third Parties: Our service may include integrations with third-party services, such as payment processors or social media platforms, for enhanced user experience.
  • Data Sharing with Third Parties: In the course of using these integrated services, some of your data may be shared with these third parties in accordance with our Privacy Policy and their privacy policies.

Third-Party Tracking

  • Analytics and Advertising Services: We may use third-party Service Providers to monitor and analyze the use of our service or to show advertisements to you on other websites.
  • Tracking Technologies: These third parties may use cookies and similar tracking technologies to collect and track information and to improve and personalize their services.

Caution and Due Diligence

  • Risk Awareness: Please be aware that when you engage with a third-party link or service, your information may be accessible by that third party.
  • Review Policies: We advise reviewing the privacy policies and terms of these third-party entities to understand how they collect and use your information.

Limitation of Liability

  • No Endorsement: The inclusion of a link to a third-party site or the integration with third-party services does not imply endorsement by Pixja.com.
  • No Responsibility for Third-Party Practices: Pixja.com is not responsible for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

Children's Privacy

Pixja.com is committed to protecting the privacy of children. In line with this commitment, our website and services are not designed for or intentionally targeted at children under the age of 18.

Age Limitation

  • Not for Children Under 18: Our services are intended for adults, and we do not knowingly collect, maintain, or use personal information from children under 18 years of age.
  • No Age Verification: While we do not verify the age of our users upon registration, we rely on our users to provide accurate age information.

If Information from a Child is Collected

  • Inadvertent Collection: If we learn that we have collected personal information from a child under 18 without parental consent, we will take steps to delete the information as soon as possible.
  • Parental/Guardian Notification: If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at support@pixja.com. We will remove such information from our files promptly.

Preventing Underage Use

  • User Responsibility: We ask our users to help us in our efforts to prevent the collection of personal information from children under 18. Users should not provide personal information about children under 18 on our platform.

Awareness and Reporting

  • Encouraging Awareness: We encourage parents and guardians to take an active role in their children's online activities and interests.
  • Reporting Concerns: If anyone believes that we might have any information from or about a child under the age of 18, please contact us at support@pixja.com.

International Data Transfers

Pixja.com operates on a global scale, and your personal information may be transferred to, and processed in, countries other than the country in which you reside. This section explains our practices regarding international data transfers.

Transfer of Information

  • Global Operations: Due to the international nature of our business, we may transfer personal information to countries with different data protection laws than your country of residence.
  • Purpose: These transfers are necessary to provide you with the services outlined in our Terms and Conditions and to globally operate and provide our platform.

Safeguarding Your Information

  • Data Protection Measures: When we transfer your personal data internationally, we take steps to ensure that appropriate safeguards are in place to protect your personal information.
  • Compliance with Laws: We transfer personal data in compliance with applicable data protection laws and implement standard contractual clauses, privacy shield frameworks, or other legally accepted means to ensure the protection of transferred data.

User Consent

  • Consent to Transfer: By using our platform and providing us with your personal information, you consent to the transfer of your information to other countries as described in this Privacy Policy.
  • Right to Withdraw Consent: You may withdraw your consent at any time. However, please note that if you withdraw your consent, you may not be able to use some portions of our service.

Transparency

  • Information on Transfers: Upon request, we can provide more information about the specific mechanisms used by us when transferring your personal data internationally.

Data Storage and Processing

  • Third-Party Processors: We may employ third-party companies and individuals to facilitate our service, to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to the Privacy Policy

Pixja.com reserves the right to update or modify this Privacy Policy at any time. Changes to our Privacy Policy are made to adapt to new technologies, industry practices, regulatory requirements, or for other purposes. This section explains our process for making such changes.

Notification of Changes

  • Updates: We will notify you of any changes by posting the new Privacy Policy on this page.
  • Prominent Notice: In the case of significant changes, we may provide more prominent notice, such as sending you an email notification or displaying a notice on our website.

Review Regularly

  • User Responsibility: We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Date of Last Update

  • Effective Date: The date at the top of this Privacy Policy indicates when it was last updated.

Your Continued Use

  • Acceptance of Changes: Your continued use of Pixja.com after any modification to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified policy.

Contact Information

At Pixja.com, we are committed to protecting your privacy and ensuring you have a positive experience on our platform. If you have any questions, concerns, or comments about this Privacy Policy or our handling of your personal information, please feel free to reach out to us.

Contact Details

  • Email Address: For any privacy-specific queries or concerns, please contact us at support@pixja.com.
  • Mailing Address: You can also contact us by mail at:

    Deeko Global LLC / Pixja
    PO Box 37
    Mason, OH 45040

  • Phone Number: For direct communication, call us at (888) 632-2256.

Customer Support

  • Support Team: Our customer support team is available to assist you with any questions about our privacy practices or your personal information. Use our support form to contact us. 

Feedback and Complaints

  • Feedback: We welcome your feedback regarding our privacy practices.
  • Complaints: If you have any complaints about our use of your personal information, we would prefer to resolve it directly with you. However, you also have the right to lodge a complaint with a data protection authority.